OVERVIEW
Welcome to MoonMels. The terms “we”, “us” and “our” refer to MoonMels. MoonMels operates this store and website, including all related information, content, features, tools, products and services (the “Services”).
MoonMels is powered by Shopify, which enables us to provide the Services to you. These Terms of Service explain your rights and responsibilities when accessing, browsing or purchasing through our Services.
By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, you should not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your jurisdiction, or that you have provided consent for any minor dependents to use the Services on devices you own or manage.
You agree to provide accurate, current and complete information when placing an order or creating an account. You are responsible for maintaining the confidentiality of your account credentials. Accounts may not be sold, transferred or assigned to another person.
SECTION 2 – OUR PRODUCTS
We make reasonable efforts to display our products, packaging and information accurately. However, colours, appearance and other visual details may vary depending on your device or screen settings.
Our 10mg Melatonin Strawberry Gummies are sold as a dietary supplement. Product information, ingredients, directions, packaging and availability may be updated from time to time, and you should always review the information provided with the product before use.
We reserve the right to modify, discontinue or limit the availability or quantity of any product at our discretion.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. MoonMels reserves the right to accept, decline or cancel an order where reasonably necessary. An order is not considered accepted until payment has been successfully processed and confirmation has been issued.
Purchases are subject to our Refund Policy. Unless otherwise agreed, products purchased through our store are intended for personal or household use and not for commercial resale.
SECTION 4 – PRICES AND BILLING
Prices, discounts and promotions may change without notice. Taxes, shipping charges, customs duties or import fees may not be included unless expressly stated at checkout.
You agree to provide accurate billing and payment information and confirm that you are authorized to use the payment method provided.
SECTION 5 – SHIPPING AND DELIVERY
Delivery timeframes are estimates and may vary. We are not responsible for delays caused by shipping carriers, customs processing, severe weather, public holidays or other circumstances outside our reasonable control.
SECTION 6 – INTELLECTUAL PROPERTY
All content made available through our Services — including trademarks, branding, text, images, graphics, designs and other materials — is owned by MoonMels or its licensors and may be protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute or commercially use our content without prior written permission. All rights are reserved.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools or services that we do not control. Such tools may be provided “as is” and “as available,” and your use of them is at your own discretion and risk.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to websites, platforms or services operated by third parties. MoonMels is not responsible for the content, security, availability or practices of those third parties.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify. However, purchases made through this website are made directly with MoonMels. Shopify provides the ecommerce platform used to operate our store but is not the seller of MoonMels products.
SECTION 10 – PRIVACY POLICY
Personal information collected through our Services is handled in accordance with our Privacy Policy and may also be subject to Shopify’s applicable privacy practices.
SECTION 11 – FEEDBACK
If you voluntarily submit feedback, suggestions, ideas or other comments to us, you grant us permission to use that feedback for business, product and service improvement purposes without an obligation to compensate you.
SECTION 12 – ERRORS AND OMISSIONS
Information on our Services may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability or other information. We reserve the right to correct such errors and update information where necessary.
SECTION 13 – PROHIBITED USES
You may not use our Services for unlawful, fraudulent, abusive, harmful, malicious or otherwise prohibited purposes, or in any way that interferes with the security or proper operation of our Services.
SECTION 14 – TERMINATION
We may suspend or terminate access to the Services where reasonably necessary, including where these Terms have been violated. Any provisions that by their nature should survive termination will remain in effect.
SECTION 15 – DISCLAIMER OF WARRANTIES
EXCEPT WHERE EXPRESSLY STATED OR REQUIRED BY APPLICABLE LAW, THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND.
SECTION 16 – LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MOONMELS, SHOPIFY AND THEIR RESPECTIVE AFFILIATED PARTIES SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES.
SECTION 17 – INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless MoonMels, Shopify and their respective affiliated parties from claims, losses or liabilities arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to remain valid and enforceable to the fullest extent permitted by law.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms, together with any policies referenced within them, constitute the agreement between you and MoonMels regarding your use of the Services.
SECTION 20 – ASSIGNMENT
We may assign or transfer our rights and obligations under these Terms where permitted by law. You may not assign your rights or obligations under these Terms without our prior permission.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws applicable in the jurisdiction where MoonMels operates, subject to any mandatory consumer protections that apply to you.
SECTION 22 – HEADINGS
Headings are included for convenience and organisation only and do not affect the interpretation of these Terms.
SECTION 23 – CHANGES TO TERMS
We may update these Terms from time to time to reflect changes to our Services, business practices or legal obligations. Continued use of the Services following an update constitutes acceptance of the revised Terms where permitted by applicable law.
SECTION 24 – CONTACT INFORMATION
Questions regarding these Terms should be submitted through the Contact option available on the MoonMels website.